Frequently Asked Questions

How To Prepare For Your Consultation

  1. Clean face, freshly washed, natural state means better guidance and customized skin care plan

  1. Bring all your old, current and new products you are using on your skin or write them down brand and name.

  2. Patience!! we may want our results fast and easy but our professional recommendation will always strive for your skin's health above all.


How do virtual consults work? Can I really get results from my couch?

Absolutely, babe. Our virtual consults are 1:1 video calls where we dissect your skin history, goals, and current routine. We’ll send personalized product recs and lifestyle tips tailored just for you. Yes, pajamas encouraged.

How soon will I see results? I need that ‘me’ glow yesterday.

Patience, my friend. Most see improvements in 8-12 weeks, but your skin’s timeline is unique. We’ll keep it real: no magic potions, just consistent, ethical progress. That’s why follow up appointments are so important.

Do you do custom routines, or is this one-size-fits-all

Custom is our love language. Your skin’s as unique as your thumbprint and Insta feed. We’ll build a routine that fits your lifestyle, budget, and ~vibe~.

How do I prep for my first call? Do I need to deep-clean my face?

Relax, boo. Come as you are—makeup, stress, and all. We just need your skin’s real story. Pro tip: Skip previous actives 2 days prior to RECEIVING your regimen to avoid sensitivity.

What if my skin is sensitive AF?

I gotchu. our premiere lines skip harsh irritants, and we’ll start slow to avoid drama. Patch tests are non-negotiable—safety first, glow second.

Will your acne treatments turn me into a peeling tomato?

Nope. We use gentle-but-mighty actives that clear breakouts without the intense burnout. Sensitive skin? We’ve got your back (and face).

How soon will I see results? I need that ‘me’ glow yesterday.

Patience, cutie. Most see improvements in 8-12 weeks, but your skin’s timeline is unique. We’ll keep it real: no magic potions, just consistent, ethical progress. That’s why follow up appointments are so important.